Privacy policy

Last updated: October 7, 2026

OVERVIEW

VEER Golf operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (the "Services"). VEER Golf is powered by Shopify, which enables us to provide the Services.
This Privacy Policy describes how we collect, use, process, and disclose personal information when you visit our website, use our Services, make a purchase, complete a transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of information described herein.

SECTION 1 - PERSONAL INFORMATION WE COLLECT OR PROCESS

Personal information refers to information that identifies or can reasonably be linked to an individual. It does not include anonymous or properly de-identified information that cannot reasonably be linked to an individual.
Depending on your interactions with our Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing address, shipping address, telephone number, and email address.

  • Financial Information: Payment card details, financial account information, transaction information, payment methods, and payment confirmations.

  • Account Information: Usernames, passwords, security questions, account preferences, and settings.

  • Transaction Information: Products viewed, added to a cart or wishlist, purchased, returned, exchanged, or canceled, and previous transactions.

  • Customer Communications: Information provided through emails, customer support requests, inquiries, and other communications.

  • Device Information: Browser information, device characteristics, network information, IP addresses, and other unique identifiers.

  • Usage Information: Information about how and when you access, navigate, and interact with our Services.

We may also derive inferences from this information where permitted by applicable law.

SECTION 2 - SOURCES OF PERSONAL INFORMATION

We may collect personal information through the following sources:

  • Directly From You: When you create an account, place an order, browse our website, contact customer support, or otherwise provide information.

  • Automatically Through Our Services: Through your device, browser, cookies, and similar technologies when you interact with our website.

  • Service Providers: From companies that provide technology, payment processing, analytics, fulfillment, or other services on our behalf.

  • Business Partners and Third Parties: From partners or third parties where permitted by applicable law.

SECTION 3 - HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing and Improving Our Services

We use personal information to process payments, fulfill orders, manage accounts, remember preferences, provide order notifications, arrange shipping, process returns and exchanges, enable reviews, recommend relevant products, and improve the shopping experience.

Marketing and Advertising

We may use personal information to send promotional communications through email, text message, or postal mail, and to display advertisements on our website or third-party platforms.
Advertising may be personalized based on browsing activity, purchases, cart activity, or other interactions with our Services, as permitted by applicable law.

Security and Fraud Prevention

We use personal information to authenticate accounts, protect transactions, identify suspicious activity, investigate potential fraud, prevent unauthorized access, and maintain the security of our Services.
Customers are responsible for protecting their account credentials and should not share passwords or other sensitive access information.

Customer Communications

We use personal information to respond to questions, provide customer support, communicate about orders, resolve concerns, and maintain customer relationships.

Legal and Regulatory Purposes

We may process personal information to comply with applicable laws, respond to lawful government requests, participate in legal proceedings, enforce our policies, and protect our rights and the rights of others.

SECTION 4 - HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties for legitimate business purposes, subject to applicable law and this Privacy Policy.
These disclosures may include:

  • Shopify and Service Providers: Companies providing website hosting, payment processing, information technology, data analytics, customer support, cloud storage, shipping, and order fulfillment.

  • Marketing and Advertising Partners: Partners that assist with advertising, promotional campaigns, and personalized marketing, including advertising based on interactions across different websites or merchants.

  • Customer-Authorized Third Parties: Third parties with whom you request or authorize us to share information, including shipping providers, social media integrations, or account login services.

  • Affiliates and Corporate Entities: Businesses affiliated with VEER Golf or operating within our corporate group.

  • Legal and Business Transactions: Parties involved in mergers, acquisitions, reorganizations, bankruptcy proceedings, lawful government requests, legal obligations, or protection of our rights.

Depending on your location, you may have the right to opt out of certain disclosures for targeted advertising.
You may exercise applicable opt-out rights through our Data Sharing Opt-Out Page.

SECTION 5 - RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify, which collects and processes personal information relating to customer access and use of our website to provide and improve its services.
Information submitted through our website may be transmitted to Shopify and authorized third parties, including providers located outside your country of residence.
We may use Shopify features that incorporate information from customer interactions with VEER Golf, other merchants, and Shopify to improve business operations, customer experiences, and marketing.
For certain enhanced Shopify features, Shopify is responsible for processing personal information and responding to applicable privacy rights requests relating to those activities.
For more information, review the Shopify Consumer Privacy Policy.
You may also review available privacy rights and controls through the Shopify Privacy Portal.

SECTION 6 - THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites or online platforms operated by third parties.
VEER Golf does not control the privacy practices, security measures, or content of third-party websites.
Customers who access third-party websites should review the applicable privacy policies and terms before providing personal information.
Information shared through public or semi-public platforms, including social media, may be visible to other users and third parties.
The inclusion of third-party links does not necessarily constitute an endorsement by VEER Golf.

SECTION 7 - CHILDREN'S DATA

Our Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or legal guardian and believe your child has provided personal information to VEER Golf, please contact us to request its deletion.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as defined by applicable law, the personal information of individuals under 16 years of age.

SECTION 8 - SECURITY AND RETENTION OF INFORMATION

We take the protection of customer information seriously. However, no electronic security system or method of data transmission can guarantee absolute security.
Information transmitted over the internet may be subject to risks outside our control. Customers should avoid sending sensitive or confidential information through unsecured communication channels.
We retain personal information for periods reasonably necessary to provide Services, maintain customer accounts, fulfill orders, comply with legal obligations, resolve disputes, and enforce applicable agreements and policies.
Retention periods may vary depending on the nature of the information and applicable legal requirements.

SECTION 9 - YOUR PRIVACY RIGHTS AND CHOICES

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:

  • Right to Access or Know: Request access to personal information maintained about you.

  • Right to Delete: Request deletion of personal information, subject to applicable exceptions.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Data Portability: Request a copy of your personal information or its transfer to another party where applicable.

  • Right to Opt Out of Sale, Sharing, or Targeted Advertising: Request that certain personal information not be used or disclosed for activities defined as sales, sharing, or targeted advertising under applicable law.

  • Right to Manage Communications: Unsubscribe from promotional emails using the unsubscribe link included in marketing communications.

You may exercise applicable advertising opt-out rights through our Data Sharing Opt-Out Page.
Where required by applicable law, we recognize Global Privacy Control signals as requests to opt out of certain data-sharing activities for the relevant browser or device.
Where a device can be associated with a Shopify account, the opt-out request may also apply to that account.
For more information, visit Global Privacy Control.
Other than Global Privacy Control, we do not recognize other browser-based "Do Not Track" signals.
Customers who unsubscribe from marketing communications may continue receiving transactional messages relating to purchases, account activity, or customer service.

SECTION 10 - EXERCISING YOUR PRIVACY RIGHTS

You may exercise applicable privacy rights through the options provided on our website or by contacting orders@veergolf.com.
Additional information regarding Shopify's processing activities and associated privacy rights is available through the Shopify Privacy Portal.
VEER Golf will not discriminate against customers for exercising legally protected privacy rights.
We may request information necessary to verify your identity before processing a privacy request, as permitted or required by law.
Where authorized agents are permitted to submit requests, we may require proof of authorization and additional identity verification.
We will respond to verified privacy requests within the timeframes required by applicable law.
Privacy rights may be subject to legal exceptions or limitations.

SECTION 11 - COMPLAINTS

If you have concerns about how VEER Golf collects, processes, or protects personal information, please contact orders@veergolf.com.
Depending on your location, you may have the right to appeal a privacy-related decision or submit a complaint to the appropriate data protection authority.

SECTION 12 - INTERNATIONAL DATA TRANSFERS

Personal information may be transferred, stored, or processed in countries outside your country of residence.
Where required by applicable law, transfers of personal information from the European Economic Area or United Kingdom will rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses, applicable United Kingdom transfer arrangements, or adequacy decisions.

SECTION 13 - CHANGES TO THIS PRIVACY POLICY

VEER Golf may update this Privacy Policy to reflect changes in business operations, technology, privacy practices, legal requirements, or regulatory obligations.
Revised versions will be posted on our website with an updated revision date.
Where required by applicable law, customers will receive notice of material changes.

SECTION 14 - CONTACT INFORMATION

For questions about this Privacy Policy, our privacy practices, or requests to exercise applicable privacy rights, contact:

VEER Golf
Customer Experience
Email: orders@veergolf.com
Website: www.veergolf.com

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